This Privacy Policy explains how KOOKOO ("KooKoo", "we", "us", or "our") collects, uses, stores, and protects information when you use the KooKoo mobile application and related services ("App").
KooKoo is a short-form video social platform where users can create, upload, watch, like, comment on, share, follow, and interact with video content. By using KooKoo or creating an account, you acknowledge this Privacy Policy.
This Policy applies to all users of the App worldwide. Where a specific law grants you additional or different rights based on your location (for example, the European Union, the United Kingdom, California, or India), the relevant provisions of Sections 4, 9, and 11 apply to you in addition to the general provisions of this Policy.
When you create an account, we may collect your mobile phone number for OTP verification, username, name, bio, gender, profile picture, account identifiers, and authentication/session information.
We collect information and content that you choose to create or upload, including videos, captions, comments, profile photos, likes, follows, and music selections associated with your videos where applicable. Draft videos may remain stored locally on your device until uploaded or deleted.
We may collect device type, operating system and app version, app interactions, views, likes, comments, follows, searches, reports, blocks, crash information, performance diagnostics, and network/connectivity information.
KooKoo may request access to your camera, microphone, photos/media, audio or music, and notifications when required for specific features. These permissions are used only for the relevant App functionality and can generally be managed through your device settings.
We may process reports, blocks, moderation information, and automated content-safety checks, including model-based screening, to help detect unsafe or prohibited content and maintain a safe community.
We use collected information to:
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information under the following legal bases, as applicable:
Where we rely on consent, you may withdraw it at any time, as described in Section 9, without affecting the lawfulness of processing carried out before withdrawal.
KooKoo uses trusted service providers to operate and improve the App. These may include:
These providers may process information on our behalf as necessary to provide their services and are subject to their applicable privacy and security practices. Our use of tracking technologies, if any, and our declarations to Apple's App Privacy details and Google Play's Data Safety section are kept consistent with the descriptions in this Policy.
We do not sell your personal information. Information may be shared:
KooKoo is a social platform. Content and profile information that you choose to make public may be viewed by other users and may be accessible through shared links or related KooKoo services.
You should avoid posting personal information that you do not want to make public.
We retain information for as long as it is reasonably necessary to provide our services, maintain accounts, operate the platform, meet legal obligations, resolve disputes, prevent fraud and abuse, and enforce our policies. Where practicable, we apply the following general timeframes:
You may delete your account through: KooKoo Settings → Delete Account
After an account deletion request, we will delete the account immediately, except information that we are required or permitted to retain for legal, security, fraud-prevention, or other legitimate purposes. No backup copies of the content may remain with us.
Depending on applicable law, you may have the right to:
We may verify your identity before processing certain requests.
If you are located in India, you have the right, as a Data Principal, to obtain a summary of your personal data being processed, to correct or update your personal data, to have your personal data erased, to nominate another individual to exercise your rights in the event of death or incapacity, and to withdraw consent at any time as easily as it was given.
If Section 4 applies to you, you additionally have the right to data portability, the right to object to processing based on legitimate interests, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority.
If you are a California resident, you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, to limit the use of sensitive personal information, and to not be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising as defined under the CCPA/CPRA. If this changes, we will provide a "Do Not Sell or Share My Personal Information" mechanism before doing so.
We use reasonable technical and organizational measures to protect personal information, including appropriate access controls, authentication, secure infrastructure, and encryption during transmission where applicable.
However, no method of electronic storage or Internet transmission is completely secure, and we cannot guarantee absolute security.
KooKoo and its service providers may process or store information in India and other countries where our service providers operate, including the United States (where AWS and Google Firebase infrastructure may be located).
Where required by applicable law, including the GDPR, we take appropriate measures to protect information during such transfers, such as reliance on Standard Contractual Clauses, adequacy decisions, or other legally recognized transfer mechanisms, and we require our service providers to maintain safeguards consistent with this Policy.
This Privacy Policy is governed by the laws of India, without regard to conflict-of-law principles, except where applicable local law requires otherwise for users located outside India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India, unless applicable law provides otherwise.
We may update this Privacy Policy when our App, services, data practices, or legal requirements change. We will update the "Last Updated" date when changes are made. Where appropriate or required, we may also notify users through the App or our website, and for material changes affecting your rights, we will seek renewed consent or provide advance notice where required by applicable law.
For questions, concerns, or privacy requests, contact us at:
KOOKOO
Email: support@kookoo.co.in
Operated by: KOOKOO BUSINESS PRIVATE LIMITED
© 2026 KOOKOO BUSINESS PRIVATE LIMITED. All rights reserved.